We don’t require you to sign a contract, however we do rely on good will and once you have agreed to a regular cycle, or any other booking, you must give at least ONE WORKING DAYS NOTICE (not including Saturdays) before a cancellation. If you don’t and we are unable to find a replacement we may need to charge you anyway. If we have only given you an estimate and we are planning to confirm the price on arrival, we may need to charge you the amount of that rough quote. Obviously, if the confirmed price exceeds the rough quote, there is no obligation for you to go ahead. This is purely to stop time wasters booking us and cancelling on the day. Once you are fully and completely satisfied with the work we request payment within 7 days. Should you fail to make payment we retain the right to add a late payment fee of up to 15% on top of the original invoice. Should you fail to make payment within the agreed 7 days , we reserve the right to pass your account over to Daniels Silverman Limited and you will become liable for all additional charges incurred.